A leading automobile and interior furnishing company requires Business Development Manager(B2B) to be based in Ajman, focusing the entire UAE geographical segment. The key personnel shall plan and oversee new marketing initiatives, generate business leads and successfully partner with sales teams to create contract-winning proposals for current and prospective clients. Target oriented Arabic and English speakers with excellent experience in interior design, architecture marketing & business development skills are welcome.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases