A well established liquid logistics service provider is looking for a Business Development Manager. Candidate with minimum 5-10 years of UAE or GCC experience in road transport in the same industry is mandatory. Candidate should have proven track record of developing new business and self-motivated to consistently exceed targets. Excellent communication is a prerequisite for this role. Please send your CVs to (mailto:[HIDDEN TEXT])
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases