CALL@ 022 6842 9000 Self motivated & Target oriented person with passion for GROWTH . Build good relationships with potential and existing clients Immigration Sales & Team Handling Skills Work with team to achieve & generate quality lead & Sales
Industry Type: IT-Software / Software Services
Functional Area: IT Software - Systems, EDP, MIS
Employment Type: Full Time, Permanent
Role Category : Programming & Design
UG :B.Tech/B.E. in Any Specialization, Any Graduate in Any Specialization
Doctorate :Doctorate Not Required, Any Doctorate in Any Specialization
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases