1. Ensure high standards of food hygiene and follow the rules of health and safety 2. Should be able to cook Arab, Indian, East Asian, Italian cuisine 3. Oversee a section of the kitchen 4. Managing and training demi-chef de parties / commis 5. Helping the sous chef andhead chefto develop new dishes and menus 6. Monitor portion and waste control to maintain profit margins 7. Should have a valid baladiya card 8. Should have work permit in Kuwait under article 18
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases