Receive or collect (as appropriate) and prepare quality control samples for testing, ensuring that collection and/or preparation methods strictly comply with set procedures
Perform chemical analysis of samples, by automated and/or bench testing methods, ensuring that testing procedures and methods are strictly followed
Record test results, perform standard data analysis and record all data in specified log sheets or system according to set operating procedures.
Report test results to the relevant Department, ensuring that results are clearly communicated within the required timescales, in order to inform production for decision making
Perform non-routine tests on special samples and/or competitor products as requested in order to inform and support production and commercial decision making
Prepare standard chemical solutions for use in the testing of reference materials, ensuring that preparation methods and procedures are strictly followed, so that analytical results can be relied upon
Cross check sample results, with the aid of reference samples, between analysts and/or test equipment according to set schedules and procedures in order to ensure the accuracy and repeatability of tests
Roles & Responsibilities:
Carry out regular calibration of test equipment, ensuring that calibration schedules are met and results recorded in order to ensure ongoing test accuracy and reliability
Carry out blind testing on calibrated test equipment, with the aid of reference samples, in order to ensure the reproducibility of analysis between all responsible analysts
Carry out routine inspection, adjustment, checking and cleaning of test equipment in order to ensure ongoing test accuracy and reliability is maintained
Carry out routine, on the job equipment maintenance and minor repair and identify and communicate other maintenance / repair needs to the Senior/Chief Chemist for onward communication to the Maintenance Department
Report any instances of calibration results falling outside statistically acceptable limits so that appropriate corrective action is taken
Ensure all operating, safety, environment and quality procedures are followed in order to ensure the highest standards of Quality Control operational integrity are achieved and maintained
Demonstrate testing equipment and procedures to auditors, new employees and visitors in order to demonstrate competence to auditors and support effective skill and knowledge transfer of QC activities to others
Communicate clearly with analysts on the next shift about current testing activity, equipment operation and conditions to ensure proper hand over or the shift with full and clear information
Actively participate in QC Circle activities, Suggestion system and seek opportunities for improvement in QC test, equipment and processes in order to support the ongoing achievement of the highest operating standards
Monitor the environment parameters as per the requirement of Local Environment protection authority.
QUALIFICATIONS, EXPERIENCE & SKILLS:
Science graduate/Diploma in Chemical Engineering with 3-5 years relevant laboratory work experience
Complete knowledge and understanding of test equipment, methods and procedures in own area
Complete knowledge of operating and safety procedures and standards
Competent to the requirement of ISO 17025 testing Laboratory
Qatar Steel Company was formed in 1974 as the first integrated steel plant in the Arabian Gulf. Today Qatar Steel is widely recognized as a foremost leader in the steel industry. As our business grows to shape new horizons for both our own people and the communities which we serve, we remain committed to our philosophy of producing high quality products which comply with the highest international standards. In line with our expansion projects, we urgently seek qualified and competent workers for the following positions:
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases