With Minimum 3+ Years of Experience preferable in an international school for IGCSE Section (Bachelor’s Degree with Bachelors of Education Degree is must) Master Degree will be an additional qualification.
Salary will be based on qualification and experience.
No Of positions: 1
Gender: Male & Female
Exp. min to max: 3+
Job location: Al Khobar - Saudi Arabia
Education Bachelor’s Degree with Bachelors of Education Degree is must
Web Site www.asiaschool.com.sa
Only Candidates whose degrees are already attested by Saudi Embassy should apply.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases