Minimum 15 years of experience in supervision of construction of bridges, underpasses, etc. with extensive management & technical knowledge.
Must have experience in supervision of all activities pertaining to bridges, underpasses during planning, inception and execution stages.
Should be capable of undertaking Project Management Plan Development and implementation , Developing / Implementing and Updating Projects Baseline Plan, Cost and Schedule Forecasting, Preparation of Contracting Strategy, Scope Control, Preparation of Cost/Work Breakdown, Schedule Management, Risk Management, Budget Management, Progress Monitoring and Control, Contingency Plans, etc.
Should be able to advise, plan, organize and co-ordinate all activities with regard to construction from inception to Client Hand-over and warranty periods.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases