The candidate should have professional engineering experience in the review and preparation of plans, designs and specifications. Work involves assisting in the coordination, planning and review of the work of subordinate technical employees engaged in the design of Industrial Projects.
An employee in this classification serves as chief engineer and manager for a major Roads & Traffic Design Projects
Work is performed under the direction of the higher-level supervisor and is reviewed through conferences, reports and observation of results obtained.
KNOWLEDGE, SKILLS AND ABILITIES
Thorough knowledge of principles and practices of civil engineering, specifically in the areas of transportation, Roads Design & Traffic Impact Studies.
Thorough knowledge of design.
Ability to prepare complex engineering reports, feasibility reports and complex specifications.
Ability to perform and review complex engineering.
Ability to plan, direct, monitor and control the work of engineers, technicians, contractors and clerical personnel.
Ability to develop and maintain effective working relationships with contractors.
Ability to coordinate numerous concurrent activities; ability to multitask.
Ability to work within established parameters and time frames.
Ability to give technical and professional review to a large variety and volume of engineering plans and documents produced by staff or private registered engineers.
Ability to communicate clearly and effectively both orally and in writing, including public speaking and preparing written reports and memoranda.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases