Attractive Salary, Food, Bachelor sharing accommodation and Transport will be provided by the company.
Leave Air Ticket will be provided once in two years.
Bachelor’s of Civil Engineering with hands on 3 years of similar experience in Precast manufacturing Responsible for processing accurate Technical Submittals based on drawings as per customer requirements and maintain logs for future references. Ensure compliance as per project requirements and constantly engage in checking the production compliance. Ensure all production reports are updated in the computer systems.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases