Located in the heart of Beirut, Styro 3D is a full line decorative firm specialized in 3D Styrofoam carving and 3D Decorations. The company is lead by young talents and architects specialized in the three dimensional display. At Styro 3D, we center our work in windows displays, theatrical sets, event settings, advertising installations and much much more.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases