Summary : A premier hospitality supplies company with office / showroom located on Shk Zayed Road in Dubai is looking for new colleagues. Our core business is supply of tableware & Linen to five star hotels, palaces and fine dining restaurants within UAE and GCC.
Reporting to: Director of Sales
-Age preference between 24-30 years.
-Candidate should ideally come from a Hotel or Hospitality Industry background & have sales experience of at least 1 - 3 years within UAE with valid driving license.
-He/ she is responsible to service existing customers and generate regular sales from them.
-Sales target oriented profile, candidate should be well versed in English with good contacts & communication skills and knowledge of MS Excel & Outlook.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases