The Organization: Well established group of companies operating in the Middle East and Arabian Gulf in Mechanical, Electrical and Plumbing works. For a multi-use project in Doha, Qatar, they are hiring an experienced Commissioning Manager - Mechanical Bias.
Duties & Responsibilities: This role will define commissioning requirements for projects and monitoring them to ensure compliance. The Commissioning Manager works in conjunction with Engineers, Operations and Project Managers to manage all aspects of the commissioning process. The main job duties involve: Manages and supervises commissioning and testing activities of MEP and maintain technical standards, and direct testing engineering assignments including undertaking the technical responsibility for interpretation organizing, executing and coordinating these assignments; Assists with the identification of hand over systems and the establishment of priorities and sequences of completion, ensures systems are turned over to commissioning and testing in a smooth, safe and efficient manner; Ensures with Project management that testing requirements are incorporated into project activities, including review of the project design construction to ensure planning operability and operating personnel safety; contacts client management at key points throughout projects to ensure that testing aspects are meeting clients requirements; Develops MEP commissioning method statement and review Commissioning Method Statements of MEP work prior to final submission to client consultant; Develops Commissioning Schedule and completion base on project construction schedules. Witnesses of testing & commissioning of systems data to final inspection by the client representative management team; Management of MEP systems integrated handover documents for clients handover requirements. This includes operations & maintenance Manual with Commissioning test packs; Ensure that as built Drawings and O&M Manuals and related documentation are prepared, reviewed, submitted and approved in a timely manner and in accordance with contract requirements.
Skills & Competencies : Excellent communication skills; Well-developed planning, analysis, benchmarking and implementation skills; Great negotiation and engagement skills; Flexible, creative and self-motivated; Perfect understanding of industry standard MEP commissioning, method statements and final hand over procedures;
Education & Qualifications: BSc in Mechanical Engineering or an equivalent degree; Minimum 15 years experience in commissioning MEP project; Proven experience as Commissioning Manager, not just commissioning responsibilities; PMP Certification preferred; Immediately available is a preference
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases