Our Client One of the largest providers of comprehensive healthcare services in the Middle East. This group incorporates many medical facilities built and equipped according to the highest international standards, offering specialised medical centers achieving many firstly performed procedures in the private sector. They are now seeking appropriately qualified Consultants to work with them in Bahrian. Job Requirement MBBS / MBChB or equivalent - Completion of Anesthesia qualifications (Residency) - Managerial background - A recognised Speciality Certificate from the following with 10+ years experience: - UK/Ireland (CCT/CCST) - America/Canada (ABMS/RCPSC/CFPC) - Australia/New Zealand (Fellowships from a Royal College) - South Africa (MMed/CMSA) - Some EU countries Essential Experiences - Training and/or work experience in a Western setting Job Desirable Experiences GMC Registration or similar - Arabic speaking - Previous experience working in the GCC Benefit Package Generous tax free salary- Accommodation- Public holidays- Paid annual leave- Annual air tickets- Health insurance- Visa- Annual Gratuity/End of service payment- (Please note, the above benefits are subject to change and may vary from job to job Job DetailsFacility: HospitalEmployment Type: ContractGrade: Consultant
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases