The Organization: For a leading private hospital in UAE, we are recruiting Tier 1 physicians. Our client is a well-known private multi-specialty hospital, offering both inpatient and outpatient services of international standard.
Duties & Responsibilities: They are currently hiring an experienced Consultant Cardiothoracic Surgery. This Consultant specializes in the diagnosis, medical management, and surgical treatment of patients with diseases of the heart and lungs. He will review patient history and confirm the need for surgery, determines which instruments and method of surgery will be most successful in achieving desired outcome and identifies need for tests or follow-up visits.
Skills & Competencies: Excellent English and Arabic communication skills; Excellent skills of working under pressure (high-stress, intense environment) and be able to think fast and improvise at the last minute; Up to date with constant developing techniques and technologies;
Education & Qualifications: MBBS or equivalent qualification AND completion of specialty qualification cardiothoracic surgery At least 5 years of experience post qualification Tier 1 qualification is mandatory Logbook for last 5 years needs to be submitted as part of the application
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases