The Organization: For a leading private hospital in UAE, we are recruiting Tier 1 physicians. Our client is a well-known private multi-specialty hospital, offering both inpatient and outpatient services of international standard.
Duties & Responsibilities: With urgency, our client is hiring a Tier 1 Consultant Emergency Medicine. This Emergency physician will treat patients who have life-threatening conditions. The main responsibilities are to resuscitate or stabilize patients and refer them to the appropriate medical departments. The physician will treat a wide range of medical procedures; set and treat broken bones, stitch and care for lacerations, monitor EKGs for patients with heart problems, insert tubes and lines, treat severe infections, perform ultrasounds, diagnose illnesses that threaten a patient''s life and prescribe medication for routine medical problems.
Skills & Competencies: Excellent communication skills; Great multitasking skills and being able to work under immense pressure; Good eye for detail and ability to react quickly and make decisions Education & Qualifications: MBBS or equivalent qualification AND completion of specialty qualification emergency medicine; At least 5 years of experience post qualification; Tier 1 qualification is mandatory Logbook for last 5 years needs to be submitted as part of the application
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases