The Organization: Our client is a large private hospital in the state of Kuwait. Their dedication towards development and growth is reflected in the ongoing expansion. Care is provided through a competent and diverse team of health care professionals in multiple departments, utilizing the latest technology and applying evidence-based practices.
Duties & Responsibilities: Because of expansion of their existing services, they are hiring an experienced Plastic Surgery Consultant or Specialist who will be responsible for: Surgeries involving the restoration, reconstruction, or alteration of the human body. It includes cosmetic or aesthetic surgery, reconstructive surgery, craniofacial surgery, hand surgery, microsurgery, and the treatment of burns. Examine, evaluate and diagnose patient deformities caused by accident, disease or congenital abnormalities; restore normal function and appearance by performing surgical procedures to correct abnormalities and deformities. In addition to performing surgical procedures, research the impact of aging and illness on tissue, cellular healing techniques and improved bandage treatments.
Skills & Competencies: Excellent decision making skills, knowledge of the latest medical developments, genuine care and concern for the patients Excellent communication skills Ability to work on own initiative and as part of a team of healthcare professionals Education & Qualifications: Bachelors in General Medicine Doctorate or equivalent in Specialty of Plastic Surgery Minimum 7 years post-graduation experience (minimum of 12 years in total)
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases