Candidate will be responsible for detailing the scope and timelines of equipment component upgrades as being directly involved with maintenance and procurement in the execution of the project plan. Ideal candidate has both project management experience and certification in LEAN, Kaizen and Six Sigma. Candidate has an Industrial Engineer Degree or equivalent but must have either a Millwright Certification and/or Electro . Mechanical Certification. PLC programming experience is not mandatory but favored
Dutch company founded more than 300 years ago in the Netherlands with a great history in (technical) textiles. Market leader worldwide in artificial grass yarns. Our plant here in Dubai is producing artificial grass yarns. Dubai Plant is the biggest Grass plant of Ten Cate in the world.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases