POSITION FUNCTION: Generally responsible, as one of four Contracts Managers under the direction of the Commercial Manager, for maintaining and implementing project controls and procedures related to the contract management and administration of a metro project, which is being executed under a bespoke contract following FIDIC Yellow Book principles. DUTIES & RESPONSIBILITIES: Analysis and appropriate action in respect of the following Contractor submissions: a. Notices to Claim b. Notices of Probable Events/Special Risks c. Requests for Engineers Determinations/Decisions Depending on the complexity of the individual issues, may be called upon for input/advice on the following: a. Variation requests b. Definition of scope limits c. Value engineering Main activities will centre around: a. Contractual correspondence b. Claim responses c. Position papers Provide support to the Commercial Director as and when necessary in all his functions.
PREFERRED EDUCATION/EXPERIENCE: 4-year degree in Quantity Surveying, or related field and 15+ years of prime contract administration experience within a large international engineering and construction firm is required. MRICS. SKILLS/COMPETENCIES: Requires a comprehensive knowledge of industry business practices and the negotiation of prime contracts. Incumbent must also possess strong written and oral communication skills, excellent interpersonal skills, and a working knowledge of PC software packages typically associated with contract administration. Proven ability to perform in a management capacity is also required.
Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide. Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBT.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases