Keywords / Skills : Strong management, communication and interpersonal skills. Self-directed and highly-motivated. Able to work in a fast-paced and deadline-driven environment. Detail-oriented, dependable and trustworthy. Fluent in written and spoken English language. H
Understand the corporate and project(s) specific cost procedures and carry out all work in accordance with these.
Study and understand all relevant project documents relating to cost management.
Work with all relevant project personnel to ensure that cost control procedures are in place.
Assist is setting up project(s) with Computerised Cost System upon agreed format.
Assisting the project manager in identifying and gaining approval of estimates/change requests.
Reviewing cost commitment and expenditure information for all cost elements, for input to the computerised cost control and reporting system on a consistent basis and ensuring that all information received is accurate and correctly input.
Producing regular cost reports and advising management of any forecast cost overruns as soon as possible to allow corrective actions to be taken in a timely manner.
Highlighting cost areas of concern and suggesting areas of improvement.
Maintaining comprehensive accessible registers of financial approvals, variations and change orders.
Liaising with the finance department with regards to establishing monthly evaluation of work done, goods received and services rendered for invoice preparation and verification.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases