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Customer Experience Lab Admin

Keywords / Skills : Access, System Administrator, Mobile Application, Customer Service, Logistics Management, Security, Scheduling

4 - 8 years
Posted: 2019-11-19

Nationality
Afghanistan, Albanian, Algeria, American Samoa, An...
Industry
Telecom
Function
Telecom/ISP
Role
Other Telecom/ISP
Education
Bachelor's Degree
Stream:
• Other
• Other
Posted On
19th Nov 2019
Job Description
• Manage the CX Lab daily operations from logistics, security, access and scheduling point of view to ensure smooth running of the CX Labs.

• Follow up on setup, maintenance, and maintain use of the CX Labs infrastructure, including wearable devices (such as the HCI), mobile devices and other supplies.

• Define CX Simulation policies, procedures and scenarios, control product / service go live on production environments by assuring the quality and degree
• 4-8 years of experience

• Systems knowledge

• Products Knowledge

• Previous experience in the Telecom sector

• Basic CX and customer journey mapping knowledge


About Company

CC Staffing International
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