A reputed entity in Abu Dhabi requires a Design Director for their entertainment division. Potential candidates shall be working closely with the Production and Technical Director's to develop creative proposal's that are both innovative, and within the proposed cost parameters. Successful candidates will not only assist in attaining RFP's from clients both locally and regionally, but shall market and promote the ability and expertise of the business in submitting creative and viable responses to the whole spectrum of events and exhibitions. Understanding of UAE culture and heritage shall be an added advantage. Degree holders with excellent exposure in designing software are welcome.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases