A reputed special education unit in Abu Dhabi seeks Development & Marketing Manager to join the team. Successful candidates will have a passion to locate or propose potential business deals by contacting potential partners apparently, discovering and exploring opportunities. Successful incumbents will also develop negotiating strategies and positions by studying integration of new venture with the company strategies and operations; examining risks and potentials there by estimating partners needs and goals. Bachelor degree holders with excellent communication skills in Arabic & English are welcome
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases