Open to Filipino candidates Female, 35 years old and below Minimum 2 years of experience in a similar role, preferably with background in a wellness center/ beauty/cosmetic clinic Bachelor’s degree in Nursing or any academic qualification/certification related to laser therapy Must have DHA license/eligibility letter as a laser technician/ nurse with experience in laser and cosmetology In-depth knowledge in execution of laser hair reduction and laser skin treatments as per SOP Can ensure the effectivity of the treatment and improve execution of sessions Can join immediately (visit/cancelled visa preferred) Work Location: Dubai, UAE
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases