1. Reads and understands job order. 2. Uses information on work instructions to ensure that all equipment needed is on set up. 3. Assist in mount plates are required. 4. Perform machine wash up with the use of wash up cart following standard work procedures. 5. Assist in performs machine make-ready to run proper production including removing and loading print cylinders, material, lamination, die, score, etc. following standard work. 6. Assist operators with setting up any auxiliary equipment. 7. Empties trash and rag containers as they become full. 8. Cuts cores using core cutting equipment. 9. Makes sure all equipment is returned to preproduction area. 10. Requests stock from inventory clerk. 11. Remove finished rolls as needed. Prepares stock for RTS. 12. Performs other related duties to contribute to the success of the operation as assigned by supervisor. 13. Assist in other areas as needed or assigned. Insure that press is maintained in safe working order at all times by making sure all guards and safety devices are in good condition and are properly used. Report all unsafe conditions to Operator. 14. Keep work area maintained to standards and comply with H&S procedures 15. Work effectively with prepress department and co-workers as it pertains to achieving customer satisfaction, cost control and timely performance of duties. Look for and have input for implementing suggestions for producing work more efficiently.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases