The Organization: Our client is a private multi-specialty hospital in Doha, Qatar, part of a bigger investment group. They are expanding their scope of service with new departments and physicians, and strive for continuous improvement of their patient experience Duties & Responsibilities:
They are hiring an experienced female Dietician. She will be working in the dietician center, managed by the hospital providing health advice and promoting healthy eating advising about special diets writing reports educating health professionals and the public about nutrition establishing and addressing key health needs working as part of a multi-disciplinary team supporting the work of other healthcare professionals provide specific artificial nutritional needs to patients unable to consume food normally supervise the preparation and service of food, develop modified diets, participate in research, and educate individuals and groups on good nutritional habits Skills & Competencies: ability to explain complicated issues to those without a science background motivational skills organizational skills Good knowledge of English and Arabic language Personal skills; pro-active, professional, time management and interpersonal communication Education & Qualifications: Inside Qatar with active Dietician license only Bachelor''s degree or diploma Dietician or Nutrition of not less than 3 years duration Minimum 2 years post graduate experience as Dietician Experience in a healthcare setting
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases