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DIGITAL SALES AND CUSTOMER SUPPORT EXECUTIVE up to 5K AED for a PAPER MANUFACTURING COMPANY IN DUBAI

Company Name Confidential

Keywords / Skills : Digital Marketing, Digital Sales, Customer Support, Customer Service

2 - 4 years
Posted: 2019-07-17

Nationality
China, India, Philippines
Industry
Paper
Function
Sales/Business Development
Role
Other Sales - Digital Sales
Education
Bachelor's Degree
Stream:
• Other
• Other
Posted On
17th Jul 2019
Job Description
POSITION: Digital Sales and Customer Support Executive

SALARY: up to 5,000 AED all-inclusive depending on experience and qualifications plus flexi work timings

HIRING COMPANY: Paper Manufacturing Company

LOCATION: Dubai, UAE

AVAILABILITY: Can join immediately (max 1 month)

EMPLOYMENT TYPE: Full Time / Flexi Time

CANDIDATE PROFILE:

Open to ANY nationals, preferably Indians, Filipinos and Chinese

Female, 40 years old and below

EDUCATION/EXPERIENCE REQUIRED:

Bachelor’s Degree in Business, Marketing or any related course

Minimum of 2-3 years of work of experience in digital sales and marketing, social media, e-commerce or customer support

JOB DESCRIPTION:

Handling e-commerce website content and responsible to plan and add new categories

Handling issues related to orders and communicating with seller support

Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns

Audits and analyses social media presences, including digital advertising costs and returns

Demonstrates winning Social Customer Service techniques such as empathy, patience, advocacy and conflict resolution

Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans

Manage e-commerce order processing and inventory fulfilment

Managed quality assurance program including on site evaluations, internal audits and customer surveys

Monitored social media and online sources for industry trends

Promotes, sells, and upsells current customers on upgraded products

Maintains a thorough understanding of supported products and services

SKILLS REQUIRED:

E-commerce / online retail background is a must

Knowledge of SEO and web traffic metrics is a plus

Strong written and verbal communication skills

Excellent upselling skills

HOW TO SUBMIT APPLICATION:

Please send your updated CV in Word format with your recent photo to:

SALESJOBZ2020 AT GMAIL DOT COM

Use "DIGITAL SALES CSE" as Email Subject



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