-Encodes of BOQ, print, and stamp documents like drawings. -Files all documents for Estimation department. -Maintains the files in soft and hard copy for the estimation department. -Assists the Department in monitoring the tasks schedule. -Interacts with Estimation team for all Tender submittal. -Coordinate all activities as per document controller procedure including technical documents, drawings, and commercial correspondence.
ASIA is a general contracting company specializing in Design-Build projects and a certified builder for Zamil Steel. Utilizing the latest construction techniques, policies and best practices in the design and construction of their projects, ASIA offers its clients an excellent service throughout U.A.E., Saudi Arabia, and Oman.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases