A leading Design & Build solution provider. IHCC is well recognized as Design -Build Company in Mena Region Providing comprehensive turnkey solutions. Our main focus is to offer Healthcare, Educational and Mixed Use Projects from conception to completion including architectural design to state of art construction, procurement and equipping, in Middle East with excellent track record of completed and ongoing projects of more than Four Billions Saudi Riyals in MENA Region including Saudi Arabia, UAE and Egypt with A class Consultant Offices. We are also classified as Category A Contractor by Ministry of Municipality and Rural Affairs, Saudi Arabia.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases
