Keywords / Skills : Our client is now recruiting for an Electronic Technician Job Requirements: • Thorough understanding of PLC & Electronic cards • Independently able to troubleshoot problems related to Electrical / Electronics • Install and assemble of electronic systems based on technical specifications. • Repair and maintain electronic systems as needed. • Perform regular inspections to identify defects and replacements. • Perform system testing to evaluate performance and functionality. • Maintain inventory control of electronic components and tools. • Maintain documentations of system installation and maintenance procedures. • Recommend upgrades and modifications to improve system performance. • Understand drawings, technical manuals and instructions for proper performance of system installed. • Mentor and guide other Technicians when required. • Shift work, including nights and weekends, may be required Qualification: Diploma in Electronic or Higher Technical qualification with minimum 5 to 6 years of experience of working as Electronic Technician in Industry or good FMCG
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases