Are you planning to sell some product or develop a new business in the international market? Are you looking forward to getting a chance to pursue higher study in aboard? Or is it just you want to start a fresh journey aboard?
Whatever your reason may be, our experts are there to help you in order to give you a hassle free preparation of documents. In a cost-effective way, we are here to provide you with an easier and faster process to complete this. Definite consultants can assure you that it can be the easiest and effective way to migrate you in the best country so that you can fulfill your dream.
We believe an end to end communication with our client and based on their needs we can suggest you the best suitable place for you. The experts will serve you in every step of your immigration process.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases