Environmental System Expert shall have the following qualification and experience
Holds a bachelor's degree in engineering, or science or environmental majors, with at least 15 years of experience, or master's degree in the field of environment with at least 10 years of experience, or PhD degree in the field of environment with at least five years of experience.
Experience should be in the field of supervision, management, maintenance, operation, environmental equipment and systems.
Needs to be fluent in English, and acquires a full knowledge of computer programs used in the field of specialization.
Has already worked in Saudi Arabia for not less than three years.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases