Keywords / Skills : One of our clients is looking for a Evaluator for perfumes. He will be reporting to the Development Manager. Responsibilities: • Evaluate fragrances across all bases, forms, and technologies • Answering routine sales projects. Preparing documentation with evaluation comments and provide to Perfumers for rework if required. • Conducting fragrance panels as and when needed. • Understand key Regulatory guidelines and communicate to the team any unforeseen impacts to current / future projects. • Olfactive evaluation of fragrances through different development phases of the product. • Maintain libraries both physical and intranet along with the library manager & ensure our library contains the best fragrances. • Identify best fragrances from around group and show them to the sales team • Attend library meetings • Assure all projects are answered on time with best fragrances • Work closely with other evaluators, perfumers and sales team • Evaluate presentations from other divisions and information and show relevant ones to the sales team Required: • Excellent Communication Skills (Spoken & Written English) • Knowledge and experience in Ms. Office (Word and Excel). • Ability to work under pressure • Previous experience in the Fragrance Industry Industry
One of our clients is looking for a Evaluator for perfumes. He will be reporting to the Development Manager. • Evaluate fragrances across all bases, forms, and technologies • Answering routine sales projects. Preparing documentation with evaluation comments and provide to Perfumers for rework if required. • Conducting fragrance panels as and when needed. • Understand key Regulatory guidelines and communicate to the team any unforeseen impacts to current / future projects. • Olfactive evaluation of fragrances through different development phases of the product. • Maintain libraries both physical and intranet along with the library manager & ensure our library contains the best fragrances. • Identify best fragrances from around group and show them to the sales team • Attend library meetings • Assure all projects are answered on time with best fragrances • Work closely with other evaluators, perfumers and sales team • Evaluate presentations from other divisions and information and show relevant ones to the sales team Required: • Excellent Communication Skills (Spoken & Written English) • Knowledge and experience in Ms. Office (Word and Excel). • Ability to work under pressure • Previous experience in the Fragrance
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases
