Job : Part-Time, Schedule ; Every Fridays 4 hours or weekdays evening 7-9, Duration : 30 hours,, argeted Audience : Professionals working in compliance sector, Batch : 8-10 students per batch, Pre-requisites : Professional Training Experience with CAMS certification
Starting date ; Immediate , Remuneration : As per Industry standards
Interested candidates, please email your updated details to: [HIDDEN TEXT], Visit: www.mnrtsdi.ae
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases