Open to ARABIC nationals Female, 45 years old and below With Bachelor’s Degree in Medicine Minimum 2 years of clinical experience in Dermatology Experience in cosmetology and aesthetic dermatology is a must With HAAD license or eligibility letter With personal qualities such as compassion, resourcefulness, stamina, motivation and perseverance Able to work within a multidisciplinary team of healthcare professionals Excellent listening and communication skills, and expert in dealing with patients Candidates who can join immediately will be prioritized (with cancelled/visit visa) or maximum 1-month Work Location: Abu Dhabi/Sharjah
Salary up to 55,000 AED depending on experience and qualifications
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases