Summarise in one sentence, why this job exists and what it contributes to the overall business of the organisation. Be specific; do not write a general statement which can also apply to other jobs in the organisation.
-Co- ordination and monitoring with site construction team for Installation, Testing and commissioning works.
All jobs are accountable for producing a range of outputs or end-results (usually between 4 to 8 end results). For each of the main end-results in your job, please state:
-the Expected End Result (What needs to be achieved);
-the Major Activities carried out to achieve the end results (What needs to be done to achieve this result); and
Project Management & Coordination
Interpret construction and technical drawings.
-Communicate engineering/technical/ quality requirement to team individual.
-Project Co-ordinate with Clients, Procurement and Engineering Departments.
Coordinate installation supervision
Responsible for the delivery of projects in compliance with project specifications.
-Preparation of method of statement, Risk assessments for various installation works.
Liase with customer & client
Monitoring and assist of site construction team for
Installation, Testing, and Commissioning works related to
piping and structural.
-Liaise with respective functions to prepare project planning,
progress reports and claims.
Plan monthly work
Non- Occurrence of
Plan monthly work schedule and set productivity to be
-To monitor the progress of projects.
-To initiate and undertake action to prevent the occurrence
of non- conformity.
To verify technical specifications for adequacy.
-Preparation of Inspection and Test Plan.
-To identify and record any product quality problems and to verify the implementation of solutions.
-Involved in all site meetings.
Describe 1-2 major challenge(s) faced in carrying out this job. Also outline the context of the challenge(s) and what is done to overcome them.
-Ensure that the works in the construction site are in compliance to the standards, safety and requirements of the organisation and client.
Describe 2 of the most important decisions expected of this job. Also, describe 2 decisions for which this job makes recommendations for, but does not make the final decision on.
-Assist in completion of project schedule.
-Quality of works in accordance with customer specification.
-Carry out project planning, design, material requisition, cost control, project supervision and documentation.
List the requirements necessary for Minimum Proficiency on the job.
Identify the required qualification for this job
Diploma or Degree in Civil and Structural Engineering or equivalent
Indicate the length and type of experience required for this job.
-3-5 years of Field work experience in Piping and Structural in Oil and Petrochemical Construction Industry.
-Experience in Project Co-ordination with Client, Engineering
Department, Procurement Department in EPCM projects will be well regarded.
-Candidate with overseas experience will be an added advantage.
-Demonstrate ability to lead a team independently and providing technical knowledge in Piping and Structural Installations.
Identify the personal characteristics and behaviours for this job required
-Able to work in a team.
-Enthusiastic, dynamic and customer orientated personality is required.
-Good supervisory skills.
-Good in English command in both verbal and writings
-Must be comfortable working in the field and willing to travel as required.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases