A well-established investment holding requires an Arabic speaking Finance Manager who will be responsible for the rational use of capital resources, proper allocation of funds, utilization of financial flows, and determine the equity ratios. Ideal candidate must be CPA or ACCA qualified with at least 12 years of total experience in finance and accounting, 4 years which in Big Four audit firms and have worked within real estate, equities or investments.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases