The Project Saudi Arabia is launching a number of transformative projects to achieve its 2030 Vision and major Transit projects are an integral part of this future.
We are currently looking for talented Professionals for a Metro project in Riyadh. Our market sector experience is Operations and Maintenance, everything from specailised rail professionals to teams of talented customer service and support functions.
We actively encourage you to apply for the position below, share it with a friend or search the database for a position that may be more suitable to your experience and interests. This is a great opportunity to be part of an iconic project. Opportunity
As an Fleet Asssitant on this amazing project you will be..... Handles specific administrative and operational tasks under supervision of Car pool manager. Ensures independently economic use of vehicles Organizes the drivers duties Monitors and updates vehicle of fuel consumption Keep tracks on light vehicle movements Supervises drivers Follow up drivers and vehicles activities; update the status / trip / users on the white board of the dispatch office. Communicate; coordinate the control of vehicle use, with the incumbent who follows movements on Track link. Coordinate the holidays and compensations of drivers. Inform duly the drivers of their daily tasks or plan of the week. Control the cleanliness of the vehicles on a daily base. Inside / outside. Prepare and plan with drivers, before departure, each field trips ensuring the correct roads - and accurate address of destinations by making use of maps, GPS and internet if required. Monitor the progress and outcome of every trip, perform and report debriefing of drivers after trips. Help and support car users on spot if traffic accident occurs, ensuring an accurate and quick reporting. Control and coordinate with the incumbent the correct equipment, tools, tires pressures, windshield water, light function or all needed controls prior to field trip departures. Administration and data base. Prepare invoices for signatures and presentation to Admin. Enter car user names and details on time. Help, follow up and transmit accident driver report, respecting the 24h deadline. Keep a proper recording of passenger transportation, submitting report with monthly figures. Ensure car refuelling according to the standard in the sub delegation, particularly before a field trip. Drives vehicles and trucks when requested. Performs any other activities upon request of immediate supervisor Be available to perform duties - replacements. Perform driving test or briefing to new car user if so required. Who Are We
Transit Talent Solutions is working with Ansaldo STS to deliver a major recruitment drive for an iconic Riyadh project. Ansaldo STS is an international leader with a global presence in signaling and the implementation of integrated transport systems for freight and passenger railways, as well as mass transit systems.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases