Our client, one of the leading freight forwarding companies in UAE is hiring for the post of Sales Executive. Candidate should hold a Bachelors degree in Business with minimum 2 years of freight forwarding experience in Selling/Marketing of Air or Sea products. Key responsibilities include to manage assigned geographical sales area, develop prospective clients, sell company products and services, prepare presentations, proposals and sales contracts, provide MIS information on market and competitor. Excellent communication and a valid UAE driving license are the prerequisite for this role. Please send your CVs to (mailto:[HIDDEN TEXT])
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases