One of our renowned client- a leader in POWER GENERATION , CIVIL CONSTRUCTION & MEP WORKS -with a head-count of more than 1500/- employees is looking for a GENERAL MANAGER to look after their entire gamut of operations across UAE. The position will be based in Abudhabi, UAE.
The incumbent MUST have atleast 4-5 years Experience as a GENERAL MANAGER with Power generation, MEP &Construction companies in UAE (MANDATORY REQUIREMENT).
Power generation experience is a major criteria.
The candidate must be in his 50’s with
Should be ARABIC speaking to deal with the local clients-language fluency (written & Spoken to native level) is absolutely Mandatory for this role.
Good experience and knowledge in the contracting jobs in Power generation, civil, electrical and MEP.
Male candidates preferred.
Should be available to start by End of 2018/ beginning of 2019.
CVS apart form the above mentioned criteria will not be contacted back ! Kindly excuse us!
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases