Medcare Hospitals & Medical Centers is hiring an experienced and passionate General Practitioner/ Registrar - Obstetrics & Gynecology to join our tertiary level hospital in Dubai. The Incumbent will be responsible for attending patients related to Obs & Gyne cases in a Hospital setup according to approved standards of medicine. Work is performed to meet established medical, ethical and legal rules in the field of Obs & Gyne and by observing practices and procedures as required by the organization.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases