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German speaking Customer Service Coordinator (m/f)

Keywords / Skills : Customer Service Coordinator, German Language, Nonvoice, Backend, Backoffice, BPO, Callcentre, Customer Care, Customer Service, Customer Service Executive, Customer Support, Customer Care Executive

0 - 1 years
Posted: 2019-08-01

Job Description
Job description

Your duties and responsibilities will include:
  • Organize and control service contracts and handle incoming service requests
  • Coordinate local spare parts stock
  • Assure technical support to customers, engineers, the service stations and the sales department
  • Pro-active approach of services and customers support
  • Issuing, checking and tracking invoices
  • Preparation of documentation
  • Report to the Spare Parts Manager
Candidate profile

To be successful in this role you should have the following skills and experiences:
  • University degree in Business Administration or similar
  • At least three years of relevant working experience
  • Experience in the Middle East preferred
  • Excellent English communication skills (written and spoken), German language skills would be advantageous
  • Good knowledge in MS-Office
  • Ability to organize, manage and complete projects individually and in teamwork
  • Ability to cooperate with all levels of staff

If you are looking for a challenging position in a successful company, we look forward to receiving your application in English. Your application will be treated with discretion and will remain confidential. To create your cost-free virtual portfolio application, click on the link "" at the bottom left of this job offer.

About Company

Our German client is a global player in the construction industry and established firm in the UAE. The company offers the highest quality in product and service and is seeking for a Customer Service Coordinator to strengthen their team. Our client offers a friendly, open and stable work environment.About Departer The German Headhunter:As an internationally oriented German HR consultancy for the recruitment of multinational professionals, Departer possesses a long-standing expertise in the core markets Germany, Middle East and Australia. Through ourregionally established offices in Dubai, Sydney and Bremen, we are valued as a reliable recruitment partner by numerous companies.

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