Liaison with External Auditors/Regulators including Tax, Central Bank of Oman, for audits and examinations to ensure that the requisite queries are satisfied
Preparation of Annual Financial Statements of the Bank in accordance with IFRS/IAS and monthly and quarterly reporting of financial data to Head Office. During this process it to be ensured that the quality of submission is maintained and the submission is timely.
Central Bank submissions
Preparation of Monthly and Quarterly Returns for Central Bank including Basel II Returns to ensure that the central banks gets this data in a timely manner
Preparation of Annual Budget of the Bank as per guidelines and in this regards interact with the business units (branches)
Analyze balance sheet and profit and loss accounts of the bank as well as individual units [branches/other units] against budgets as well as historical numbers to ensure that the branches get the accurate picture of their performance
Preparation and filling of Tax returns to ensure that tax filing is done in timely and accurate manner Asset Management & Expense Processing & Monitoring Maintain Fixed asset register on assets and ensure that expense processing and monitoring (both capital expenditure and operating expenses) is carried out in an efficient manner and as per Banks approved processes and systems. Control Passing the expense accrual entries and supervision of the same
QUALIFICATIONS AND EXPERIENCE:
Bachelor in Finance
8 years of experience in finance.
Should have good communication skills to liaise with the regulators, auditors and to communicate with the branch/unit heads.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases