Our client is a group of companies with business in Business Consulting, Outsourcing, Insurance, Trading & support Service. They are seeking to recruit a Head of finance to manage the finance department. Candidates should be able to demonstrate: • Ability to completely review, restructure and improve of the current Finance Department • Develop a comprehensive financial strategy for the business based on business growth and future planning • Asses and review current accounting software, and advise and implement changes where required • Ability to accurately compile reports in budgeting, forecasting and risk management • Implementation of policy and procedures relating to financial operations • Develop KPI’s within the current accounting structure • Manage stakeholder relations with banks and other external financial institutions • Prepare, on a Group level, all reconciliations, accounts receivable, accounts payable and bank reconciliations • Produce management reports, highlighting the performance of the individual business silos within the Group and then compiling a consolidated position Core Competencies: • Must be a chartered accountant. i.e. hold a professional accounting qualification such as; ACCA, CPA, CA, ICAEW). • Proven experience in driving change management initiatives. • Good understanding of financial planning & analysis, business process management and data analysis. • Good understanding of complex finance, accounting and tax principles. • Must be able to restructure the existing finance department and implement best practice policies and procedures. • Excellent written, verbal, and interpersonal skills. • Decision maker, driven by objectives, solutions and results. • Strategic and critical thinker, can anticipate & provide scenarios for different problems. • Consistent behavior even under strong pressure. • Previous experience with a wide range of accounting software
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases