LimbooGlobal, a Dubai based Staffing & Recruitment Firm, has been established in 2007 by experienced HR & Recruitment professionals to provide a wide range of recruitment services in the GCC region.
We have been continuously delivering quality services in various sectors in the GCC for the last one decade fulfilling the Categorised staff requirement of our valued clients by diverse nationalities.
We are committed & confident in sourcing and recruiting Categorised & Competitive candidates accustomed to various work environments ensuring 100% match to job specifications both Locally and from Overseas; Nepal, Philippines, India, Pakistan, Sri Lanka, Bangladesh, Vietnam, Thailand, China, Myanmar, Lebanon, Jordan, Tunisia, Egypt, Sudan, Uzbekistan, Ukraine, South Africa, Kenya, Bulgaria & Romania
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases