Our Client Our client is a prestigious Homecare in Abu dhabi ,is currently in need of a Dialysis Nurse who has 3 to 5 years of experience working in homecare with the following duties and responsibilities Job Requirement Administering Dialysis treatment to patients with kidney disease Arrange necessary setting in the operation theater for the kidney of the patients Make sure that the doctor is provided with all necessary equipment at the time of the process Assist the entire procedure an answer queries and concern of the patients Discus general signs and symptoms associated with Dialysis to make patients aware of them beforehand Monitor the patients progress post treatment, visiting their homes and conducting certain test Documenting the reports and results and hand them over to the certain Doctors Assist the patients and taking the prescribed medications and make sure that the patients are following all the instruction given by the Doctors Provide guidance to the patients and disease management whenever necessary Essential Experiences REQUIRED SKILLS: Willingness for the welfare of others Must have in depth knowledge of the methods used in the process Full knowledge in the medications Generally carried out in adults and old people so they should have ability to deal with them with good communications skills Should be devoted and passionate Ability to access the patient’s needs quickly in critical cases Responds promptly to emergency cases Should be comfortable working in various settings Job Desirable Experiences Registered Nurse with HAAD or MOH license or HAAD eligibility letter or MOH evaluation certificate. A valid home country nursing license must be maintained at all times. Hold a valid AHA BLS provider card. Excellent clinical knowledge and skills for area of expertise. Excellent professional and interpersonal skills. Excellent verbal and written communication skills. Must be enthusiastic and self-motivated. Benefit Package Generous tax free salary- Accommodation- Public holidays- Paid annual leave- Annual air tickets- Health insurance- Visa- Annual Gratuity/End of service payment- (Please note, the above benefits are subject to change and may vary from job to job) Job DetailsFacility: Nursing HomeEmployment Type: ContractGrade: Nurse
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases