Our Client This is for a well known Homecare Facility in UAE, a JCI Accredited Homecare Facility. Job Requirement We required Homecare Nurses with License (DHA /MOH) passers/eligibility letter. Essential Experiences We required Homecare Nurses with License (DHA /MOH) passers/eligibility letter. Job Desirable Experiences - Must have a experience as HOMECARE NURSE in UAE Benefit Package Salary: AED5,500.00 to AED6,500.00 /month Job DetailsFacility: Nursing HomeEmployment Type: ContractGrade: Nurse
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases