Description Responsible for on site management of Health Safety and Environmental issues. Monitor Managers and Supervisors ensuring that they take all due care that work does not start before essential HSE Systems are confirmed to be in place. Guide site management on HSE including safety policies. Conduct on site in-house Audits in all departments and areas. Compile and report monthly HSE Statistics, conduct incident investigations and issue necessary reports. The HSSE Manager is responsible for developing training modules organizing and presenting HSE training.
Degree in Occupational Safety and Health / Environmental Engineering or similar - 7 to 10 years of experience in the field of EHS in construction / engineering industry - Thorough understanding of ISO 14001 and OHSAS 18001
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases