The Project Transit Talent Solutions is proud to partner with the FLOW Consortium (Ansaldo STS, Ferrovie dello Stato Italiane), who have been successfully appointed by ArRiyadh Development Authority as the Operations & Maintenance Contractor for Package 5, comprising Lines 3, 4, 5 & 6 of the 6-line Riyadh Metro. Our market sector experience is in Operations and Maintenance, from specialised rail professionals to teams of talented customer service and support functions. We actively encourage you to apply for the position below, share it with a friend or search the database for a position that may be more suitable to your experience and interests.
This is a great opportunity to be part of this iconic project. Opportunity
As an HVAC Engineer on this amazing project you will be..... lead and give guidance to a number of Civil Structures Supervisors, Civil Structures Technician and subcontractors to carry out external cleaning and all level of corrective and preventive maintenance activities and minor modifications in landscape related infrastructure carry out maintenance and cleaning activities in field on safety critical problems of building and structure when required follow appropriate procedures and work instructions of maintenance to ensure compliance with the requirements assist the Civil Work Manager in planning, supervision and allocation of resource to all aspects of cleaning for the buildings and structures of Riyadh Metro assist Manager in landscaping planning and allocate resources to all aspects of maintenance activities within the landscape maintenance activities on a day-to-day basis supervise and oversee the cleaning of the building and structure exterior of Riyadh Metro such as stations, ancillary buildings, Park & Ride, depots and related ground level infrastructure as assigned and undertake other cleaning tasks as required manage party contractors supervise and Manage contractors performing Riyadh Metro Viaduct Cleaning manage the Maintenance Cleaning team in operating and maintaining special cleaning equipment such as mobile boom, abseiling and high pressure cleaning machine advise the Civil Structures Manager of any training needs for either their staff or themselves ensure the maintenance tools and equipment are in good condition report to Civil Structures Manager on any building and structure that require specific cleaning, maintenance or repair in a timely and efficient manner maintain accurate records of cleaning works accomplished and other information using a computerized maintenance management system perform line side activities, Pest Control and Platform Screen Door cleaning lead and give guidance to a number of Civil Landscape Maintenance teams to carry out all aspects of landscape services assist the Civil Work Manager or other technical support staff implement new landscaping projects manage and oversee all aspects of maintenance activities pertaining to landscape maintenance section follow the appropriate procedures and work instructions of landscaping services to ensure compliance with the requirements assist subordinates with the job familiarizations and to provide training and assessment where required Who Are We
Transit Talent Solutions is working with Ansaldo STS to deliver a major recruitment drive for an iconic Riyadh project. Ansaldo STS is an international leader with a global presence in signaling and the implementation of integrated transport systems for freight and passenger railways, as well as mass transit systems.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases