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Inside Sales Representative

Keywords / Skills : Inside Sales Representative, Inside Sales, Customer Service, Project Management

3 - 5 years
Posted: 2018-05-08

Industry
Food & Packaged Food
Printing/ Packaging
Function
Sales/ Business Development
Role
Sales Exec/ Sales Representative
Sales Coordinator
Education
Bachelor's Degree
Stream:
Any
Posted On
8th May 2018
Job Description

PRIMARY DUTIES AND RESPONSIBILITIES:

• Management of "contract obligations".

• Enforcement of Service Policy and agreed exceptions.

• Manage new product launches by validating item set ups, and proper notification of new item numbers to add to Customers price sheets.

• Assist in movement of Aged inventory.

• Ensure proper flow of price changes including preparation of any customized pricing sheets.

• Coordinate activities related to new opportunities from the preparation and filing of quotes to monitoring production and supply for a period after start of supply, to ensure ramp-up goes according to plan.

• Coordinate activities related to re-qualification of products by customer.

• Manage Claims & Complaints for the customer to make sure process was followed and action items executed to customer’s satisfaction.

• Maintain constant communication with Customer Service to ensure compliance with what was agreed with the customer and to be aware of any issues.

• Coordinate formal quarterly meeting with customer and systematically review volume performance, service and Quality.

• Ensure proper recording and maintenance of records in the CRM system related to the activities performed.

• Work with Supply and Demand Planning at Jindal and with the customer to provide forecasting and demand inputs.

• Coordinate customer visits to Jindal sites in LaGrange, GA and Shawnee, OK.

EDUCATION AND WORK EXPERIENCE:

• Bachelor’s degree required or equivalent through relevant experience.

• 3-5 years of sales experience in sales, customer service, project management, or relevant commercial experience.

• Active Listening, Critical Thinking, Service Orientation, Active Learning, Coordination, Judgment and Decision Making.

• Oral Comprehension, Oral Expression, Speech Clarity, and Written Comprehension



About Company

Jindal Films is an expert in the development and manufacture of specialty films for flexible packaging and labeling markets.

Our products help solve your packaging and labeling problems, improve your total costs and support dazzling package designs that help you sell more.

Within Flexible Packaging, Jindal Films provides films that lead the market in terms of barrier to moisture, oxygen, and flavor & aroma. These barriers protect package contents and extend the shelf-life of consumer products so our customers can expand their product distribution channels, reduce stales and keep products tasting 'first day fresh'. Our barrier technology is available in our range of Bicor, Metallyte and Oppalyte films.


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