Inside Sales Specialist

Responsibilities:

• Develop business relationships to expand the company’s customer base and improve the existing business relationships and report pertinent data.

• Create exceptional sales pitches to prospective clients.

• Make 20+ outbound sales calls a day to actively make sales.

• Track activity, prepare and maintain records for sales leads and account status in the Customer Relationship Management System (CRM).

• Identify key decision-makers within the targeted leads and facilitate meetings to begin the sales process.

• Meet monthly targets determined by the sales management.

• Last relationships and regularly following up with existing clients via phone and email to cross-sell and up-sell.

• Keep clients up-to-date with the latest products and sales information; renew contracts with clients at set time intervals and maintaining clear client sale records in the database.

• Resolve any issues and problem faced by customers and deal with complaints to maintain trust.

• Work with a multi-disciplinary team of colleagues to develop effective solutions and close plans for all qualified opportunities and drive their execution.

• Develop cooperative closing strategy and tactics with sales management.